I’ll offer my perspective as a ST holder. I love going to the games, it’s such a nice break from what I do day to day the rest of the week and year. It’s expensive but I budget for it. I do it because it’s fun. When it isn’t fun I don’t go, as I will not tomorrow. In part this is due to the fact that I have two seats and don’t enjoy going by myself. I used to go with my son but he moved away. I have a harder and harder time getting friends to join me when the team sucks.
I do not feel entitled to a championship or playoffs every year. I accept that there will be down years as there were many times in the past when I had my tickets in Schaefer/Sullivan/Foxboro Stadium. What I expect in return from the Krafts is a safe and relatively hassle free experience, and that the team is managed in a way that allows them to compete. I also expect gratitude from them and the people in their organization, and to not be told to sit down and shut up and enjoy whatever they give us because I am unqualified and otherwise inferior to them.