DrZoidberg
Rookie
- Joined
- Nov 22, 2014
- Messages
- 14
- Reaction score
- 7
It is so disappointing that the ticket exchange is now a place for bots and resellers. I have been trying all week to buy 4 tickets to the divisional game and as soon as something shows up it is gone and on stubhub.
I even sent this to the patriots ticket office with proof that the tickets went right from the exchange to stubhub.
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Good Afternoon -
I've been trying desperately all week to get tickets for the divisional game this weekend. I understand the ticketexchange is under high use and there are a lot of people on there with the same goal as me.
What I noticed today was incredibly disappointing. I found tickets in section 104 row 19 seats 1-4. They disappeared almost immediately as if a bot or something was getting them. (see screenshot below)
The thing that really upsets me (and i'm sure other legit wait list members) is that these tickets appeared on stubhub shortly after they were bought and they were marked up over $100 + fees. (see stubhub screenshot)
I love going to games and would never even think of scalping tickets. If you look at my history you'll notice that I am a faithful fan.
These types of actions should not be allowed on the ticketexchange and really put the actual fans at a huge disadvantage. I want to give you my money to attend the game.
People shouldn't be allowed to do this and should have their tickets (and wait list status) removed for violating the rules. These tickets should be able to be purchased by fans who want to go to the game (like me).
It would be nice if there was a way to report these actions to defer this type of behavior. Is there anything more I can do?
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Their response:
Our organization does have a revocation committee that monitors all secondary market websites. If our office is made aware of a Season Ticket Member or Wait List Member selling tickets on the secondary market they are subject to have their account revoked and we will deal with that individual(s) internally. As you know, our office is unable to comment on the validity of tickets being posted on these various secondary market websites. There are dozens of instances each Patriots home game where fans come to our office with fraudulent tickets that were purchased from secondary market websites such as SeatGeek, Vivid Seats and StubHub.
We appreciate you passing along this information to our office. If you see similar activity with seats you post for sale on the Ticket Exchange we would encourage you to let our office know so we can look into it.
Best Wishes,
Gillette Stadium Ticket Office
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It just isn't fair, but I guess that's life.
I even sent this to the patriots ticket office with proof that the tickets went right from the exchange to stubhub.
===========================
Good Afternoon -
I've been trying desperately all week to get tickets for the divisional game this weekend. I understand the ticketexchange is under high use and there are a lot of people on there with the same goal as me.
What I noticed today was incredibly disappointing. I found tickets in section 104 row 19 seats 1-4. They disappeared almost immediately as if a bot or something was getting them. (see screenshot below)
The thing that really upsets me (and i'm sure other legit wait list members) is that these tickets appeared on stubhub shortly after they were bought and they were marked up over $100 + fees. (see stubhub screenshot)
I love going to games and would never even think of scalping tickets. If you look at my history you'll notice that I am a faithful fan.
These types of actions should not be allowed on the ticketexchange and really put the actual fans at a huge disadvantage. I want to give you my money to attend the game.
People shouldn't be allowed to do this and should have their tickets (and wait list status) removed for violating the rules. These tickets should be able to be purchased by fans who want to go to the game (like me).
It would be nice if there was a way to report these actions to defer this type of behavior. Is there anything more I can do?
==========
Their response:
Our organization does have a revocation committee that monitors all secondary market websites. If our office is made aware of a Season Ticket Member or Wait List Member selling tickets on the secondary market they are subject to have their account revoked and we will deal with that individual(s) internally. As you know, our office is unable to comment on the validity of tickets being posted on these various secondary market websites. There are dozens of instances each Patriots home game where fans come to our office with fraudulent tickets that were purchased from secondary market websites such as SeatGeek, Vivid Seats and StubHub.
We appreciate you passing along this information to our office. If you see similar activity with seats you post for sale on the Ticket Exchange we would encourage you to let our office know so we can look into it.
Best Wishes,
Gillette Stadium Ticket Office
============
It just isn't fair, but I guess that's life.