As someone who lives in Buffalo, my facebook feed is filled with complaints. It's not being hyped up, the complaints are real.
The solution is not to seat people there.
There are plenty of stadiums with areas carved out without seating for these reasons. Sounds like they are trying to squeeze chairs in.
I was never a fan of them not building a domed stadium in downtown Buffalo. That is absolutely what they should have done, and it would have been worth the money, since in the last few years they have poured money into the city for Boondoggles ($750m to Tesla for a failed solar plant that employs no one).
There is a misconception about the taxpayer money being borne by NYS. All the money they used for the stadium came from the casino proceeds from the Seneca Indians, and studies have shown that 95% of that is local money. So this is really not a state taxpayer issue, but rather a local issue. The NFL provided a loan for 1/3rd of the money and Pegula paid the other third.