Unused AFC Championship Game Refund????

[mgcolby]

If the U.S. Govt waited 4 months to pay your tax refund, everyone would be upset. If any store waited 4 months to issue a credit or refund on a return, everyone would be upset. But the precious Patriots, let's give them the benefit of the doubt. I love the homerism...."Interest free loan....no problem."

As far as the wording on the agreement, I suspect it says something like, "In a timely fashion." Clearly, Kraft is working the float. Holding $10 mill for an extra 6 months gains him tens of thousands if not more. It's good business if you can get away with it.

How do you figure? Do you think they risk that money by investing that money? Because business accounts do not gain interest.

 

[Gwedd]

Precisely.

Next post will be wailing about the doofus brother sneaking off with the refund cash.

Precisely....... :rocker:

 

[Deus Irae]

Unbeknown to me, my brother did not renew our season tickets. After 19 or 20 years, I'm not longer a ticket holder. I was mildly pissed off, but somewhat relieved because it was becoming a chore with a growing family to spend all Sunday in Foxboro.
At any rate, in mid December we paid Krafty Bob for the divisional playoff game AND the AFC CHampionship game. In prior years, we would just have unused playoff ticket $ applied to the following season as a credit. But, since we didn't renew, OUR MONEY is just sitting in his bank account somewhere. Several calls to the ticket office were left with responses of "we haven't issued refunds yet." Really, glad to see you azzholes are on top of the situation taking care of other people's money for us.
My tickets cost $220 for the two games after taxes/fees, etc., and since the Championship game is more than the Divisional, I figure Bob and Jonathan are sitting on about $120 of my money. They've had this $ since December and have known since mid January that they weren't playing a second playoff game. They were informed sometime in February that we weren't renewing. Basically he's been sitting on our money for three months.
Has anyone else who didn't renew get their $ back? Can anyone in here offer any explanation to this? The Patriots' organization certainly isn't helping...Here's another example of how Krafty Bob DOES NOT CARE ONE IOTA ABOUT THE FANS....

I hope you get your refund quickly. I don't know the team's written policy, which is something you likely agreed to when you signed on for the tickets, but you may have an actionable situation. Take a look at what you signed. If it looks as if the Krafts are in breach, take the appropriate steps.

Good luck.

 

[FCB02062]

Thanks to all who voiced some support and who understood my legitimate gripe. And to those who jumped down my throat because I said bad things about Kraft, well, what can ya do? The guy and or his organization is sitting on about 120 bucks of my money that I could really use right now. And for the guy who said my "doofus" brother might have ran away with the money, he hasn't gotten the money - the tickets are in his name. He was told by someone in the ticket office simply that "we haven't issued non-renewal refunds yet" - wonderful.
As someone said, and I thank whoever it was, I posted this thread to see if anyone else had gotten their $ or if they are in the same boat as me. I am looking to get my money and I thought someone on here might be able to help a fellow fan. But, I spoke ill of Kraft and the organization, and as many on here know - you CANNOT do that or you are labeled a NYJ fan or something else. Kraft's been sitting on my money for quite some time; if some of you out there don't miss 120 bucks, then more power to you. But for most of us, that's alot of money, regardless of whether or not we "called Kraft a name" (OH NO!), and he owes that money. I can think of alot better things to do with my 120 than have it sit in Krafty's bank account - take my kids to an amusement park, take the family away for a night, buy some stuff for the yard, do some little repairs around the house...there's MUCH more to life than football....

 

[FCB02062]

Borg - He's been a season ticket holder longer than the Krafts have owned the team. When he purchased those season tickets, he agreed to the terms and conditions of being a season ticket holder. The vague policy with no timeline for refunds is a part of that policy. What you fail to acknowledge is that there have been plenty of times since the Krafts took ownership that the Pats have had to issue refunds for play-off tickets. So, why is he complaining now?

To me, it seems like it's just a matter of inconvenience and he's trying to belittle the Pats and the owners of the league.

FCB - how long did it take you to get your refund after the 2009/2010 season? How about after the 2006/2007 season? How about after the 2005/2006 season?

Did you complain after those seasons?? If you didn't complain then, than I have no sympathy now for you.

If you read my post, you would see that in prior years we simply applied the unused playoff ticket $ to the following year's season's tickets.....thanks for reading before you criticize...

 

[borg]

How do you figure? Do you think they risk that money by investing that money? Because business accounts do not gain interest.

Seriously? Are you really this naive about how banks and credit cards and investment banks works....or any business that works the short term paper markets and overnight repurchases. It is all about the float. Do you think the Krafts wouldn't put tens of millions into some type of overnight instrument.. And in this case, if they know refunds won't be issued for 4 months, they could buy a 4 month CD. The question isn't, "Do they do this." It is "What kind of financial instrument do they use?"

 

[PatsFanSince74]

Thanks to all who voiced some support and who understood my legitimate gripe. And to those who jumped down my throat because I said bad things about Kraft, well, what can ya do? The guy and or his organization is sitting on about 120 bucks of my money that I could really use right now. And for the guy who said my "doofus" brother might have ran away with the money, he hasn't gotten the money - the tickets are in his name. He was told by someone in the ticket office simply that "we haven't issued non-renewal refunds yet" - wonderful.
As someone said, and I thank whoever it was, I posted this thread to see if anyone else had gotten their $ or if they are in the same boat as me. I am looking to get my money and I thought someone on here might be able to help a fellow fan. But, I spoke ill of Kraft and the organization, and as many on here know - you CANNOT do that or you are labeled a NYJ fan or something else. Kraft's been sitting on my money for quite some time; if some of you out there don't miss 120 bucks, then more power to you. But for most of us, that's alot of money, regardless of whether or not we "called Kraft a name" (OH NO!), and he owes that money. I can think of alot better things to do with my 120 than have it sit in Krafty's bank account - take my kids to an amusement park, take the family away for a night, buy some stuff for the yard, do some little repairs around the house...there's MUCH more to life than football....

The Patriots clearly owe you and your brother your money and, as an established and well-known local business, the Team will no doubt get it to you in accordance with the stated policy for such refunds, to which you agreed when you entered into your season ticket contract.

If the policy is vaguely worded (like, "in a timely manner") then you have to choose either to wait on their definition of "timely" or to take them to court to debate the subject, which for $120 probably isn't worth the cost of the gas to drive to the courthouse.

The folks that have suggested that you review your ticket contract in this regard are making a good suggestion. I've never been fortunate enough to own Pats season tickets (you lucky dog!), but, since you had the option of rolling the money as a credit into the cost of next season's tickets, it wouldn't be all that surprising if the agreement states they will refund your money when or before next year's tickets are issued. But that's just a wild guess and the "truth" is somewhere in black and white print, which I agree you should research for yourself.

I really don't care if you "spoke ill" of the Krafts and the organization; they're big boys and can handle it.

What I think you might be underestimating in the reaction of some folks is that, as a "19 or 20" year Season Ticket holder, assuming that the average price of your tickets was $75 a pop (without even including playoff games of which there have been many) for "8 + 2" games per year, you've paid out a minimum of $14,000--$15,000 to the Patriots. I suspect that most folks on this board have only spent more than that on their housing or car over that same period of time. So, maybe some folks can't understand why you don't control your anger and just count your blessings (a) to have had season tickets during this great run and (b) to have had that much disposable income in the first place.

 

[Sicilian]

I really don't care if you "spoke ill" of the Krafts and the organization; they're big boys and can handle it.

What I think you might be underestimating in the reaction of some folks is that, as a "19 or 20" year Season Ticket holder, assuming that the average price of your tickets was $75 a pop (without even including playoff games of which there have been many) for "8 + 2" games per year, you've paid out a minimum of $14,000--$15,000 to the Patriots. I suspect that most folks on this board have only spent more than that on their housing or car over that same period of time. So, maybe some folks can't understand why you don't control your anger and just count your blessings (a) to have had season tickets during this great run and (b) to have had that much disposable income in the first place.

This kind of sums up my feelings as well. If $120 is a really big deal, enough to cause you hardship, you probably shouldn't be spending it on a purely luxury good in the first place.

That said, if the Patriots are in violation of a terms of service, you certainly have a grievance. From all evidence though (or lack there of I suppose), it seems as though they are not. Best of luck to you.

 

[FCB02062]

The Patriots clearly owe you and your brother your money and, as an established and well-known local business, the Team will no doubt get it to you in accordance with the stated policy for such refunds, to which you agreed when you entered into your season ticket contract.

If the policy is vaguely worded (like, "in a timely manner") then you have to choose either to wait on their definition of "timely" or to take them to court to debate the subject, which for $120 probably isn't worth the cost of the gas to drive to the courthouse.

The folks that have suggested that you review your ticket contract in this regard are making a good suggestion. I've never been fortunate enough to own Pats season tickets (you lucky dog!), but, since you had the option of rolling the money as a credit into the cost of next season's tickets, it wouldn't be all that surprising if the agreement states they will refund your money when or before next year's tickets are issued. But that's just a wild guess and the "truth" is somewhere in black and white print, which I agree you should research for yourself.

I really don't care if you "spoke ill" of the Krafts and the organization; they're big boys and can handle it.

What I think you might be underestimating in the reaction of some folks is that, as a "19 or 20" year Season Ticket holder, assuming that the average price of your tickets was $75 a pop (without even including playoff games of which there have been many) for "8 + 2" games per year, you've paid out a minimum of $14,000--$15,000 to the Patriots. I suspect that most folks on this board have only spent more than that on their housing or car over that same period of time. So, maybe some folks can't understand why you don't control your anger and just count your blessings (a) to have had season tickets during this great run and (b) to have had that much disposable income in the first place.

Yeah, Patriots season ticket $ fund has turned into "kids fund" - put it that way...When we first got our tickets I think it was $210 for the ENTIRE SEASON - not a huge expense for a college kid without any huge expenses (paid for school with loans; still paying off btw). At any rate, they remained pretty steady price-wise, with the exception of a few dollars per ticket increase each year. But, when the new stadium opened, they skyrocketed. I don't remember the exact #, but they might have gone from 49 to 79 or something like that. it was a HUGE increase. We made sacrifices, as most people do, and made it work. But as our families grew, free time became less and less and disposable income became less and less and we only went to 4 or 5 games a season. Then last year as kids became involved in their own sports with games on Sundays, it was pointless to own season tickets because my kids were playing whatever sport at some point on a Sunday. I went to three games last year and we sold the rest. I'm sure there are plenty of other season ticket holders who experienced the same.
And, oftentimes I would pick up small jobs throughout the year to put into a "season ticket fund" to defray the payment of that big check in April. Some laboring work here, drywalling here, plastering there, database work, graphic design, working the door at a bar here, all the dough, or most of it from the little side jobs, went towards the tickets.
Nowhere did I say I'm having financial hardship and this 120 bucks is make or break for the month (but I don't doubt that it is for some people, and I WOULD NOT feel the need to comment on their financial situation and suggest that "maybe they shouldn't have tickets in the first place" ). The whole point of this "exercise" was to figure out if and when others who didn't renew tickets got THEIR money because it's not about whether I or anyone else call Kraft names, insult the team or its personnel - it's about what's "right" and refunding people their money in timely manner.
The RIGHT thing to do is to refund people their money as soon as possible after they inform you they're not renewing their tickets. The WRONG thing to do is hide behind some vaguely worded contractual language and take your sweet time with other people's money. I'm sorry, The Patriots organization was informed sometime in late January that our account was not being renewed - some four months ago - and as of this morning I/we were told that they are "still processing" ticket refunds. This is just plain wrong, and it is beyond belief that people in here will still attack an individual and defend the organization in this ordeal...

 

[PATSNUTme]

there's MUCH more to life than football....

Do you realize how fast this thread would have been dumped if it were not the off season and there was a lockout?

Anyway I do hope that you get your $120 back. You can dump on Kraft but, when you start saying there is much more to life than football, you lost me.

Did I even mention the time that I put $1.75 in a vending machine and never got my Diet Pepsi?

 

[FCB02062]

Do you realize how fast this thread would have been dumped if it were not the off season and there was a lockout?

Anyway I do hope that you get your $120 back. You can dump on Kraft but, when you start saying there is much more to life than football, you lost me.

Did I even mention the time that I put $1.75 in a vending machine and never got my Diet Pepsi?

I would say you should have shopped around - 1.75 is WAY too much to pay for a diet pepsi....

 

[Major **********]

LOL. Calling Roger Goodell or anyone asociated with the Jets out is A OK. Questioning anything from their integrity to their manhood is not a problem on this board but anyone daring to say anything unflatering about everyones favorite, benevolent uncle is treated as blasphemer. You'd think Bob is the earthly incarnation of God himslef.
I myslef don't really have many, if any at all, complaints about the Krafts and their ownership. I don't know whether the agreement has a deadline on refunds, but I do belive that if there is a deadline for payment for ST then there should be a deadline for refund also.

 

[moosekill]

Thanks to all who voiced some support and who understood my legitimate gripe. And to those who jumped down my throat because I said bad things about Kraft, well, what can ya do? The guy and or his organization is sitting on about 120 bucks of my money that I could really use right now. And for the guy who said my "doofus" brother might have ran away with the money, he hasn't gotten the money - the tickets are in his name. He was told by someone in the ticket office simply that "we haven't issued non-renewal refunds yet" - wonderful.
As someone said, and I thank whoever it was, I posted this thread to see if anyone else had gotten their $ or if they are in the same boat as me. I am looking to get my money and I thought someone on here might be able to help a fellow fan. But, I spoke ill of Kraft and the organization, and as many on here know - you CANNOT do that or you are labeled a NYJ fan or something else. Kraft's been sitting on my money for quite some time; if some of you out there don't miss 120 bucks, then more power to you. But for most of us, that's alot of money, regardless of whether or not we "called Kraft a name" (OH NO!), and he owes that money. I can think of alot better things to do with my 120 than have it sit in Krafty's bank account - take my kids to an amusement park, take the family away for a night, buy some stuff for the yard, do some little repairs around the house...there's MUCH more to life than football....

I thought you went overboard a bit with your first post, but heck, it is your money.

This post crossed the line to the I'm a crazy person poster.

Call them, tell them you want your money now. Deal with it, we don't need theatrics.

 

[bucky]

I can think of alot better things to do with my 120 than have it sit in Krafty's bank account - take my kids to an amusement park, take the family away for a night, buy some stuff for the yard, do some little repairs around the house...there's MUCH more to life than football....

If you cannot afford to do any of these things without that $120, then you should write a thank you note to Krafty Bob for saving you $120 and ask him to invest it in a retirement account for you.

 

[PatsFanSince74]

...
The RIGHT thing to do is to refund people their money as soon as possible after they inform you they're not renewing their tickets. The WRONG thing to do is hide behind some vaguely worded contractual language and take your sweet time with other people's money. I'm sorry, The Patriots organization was informed sometime in late January that our account was not being renewed - some four months ago - and as of this morning I/we were told that they are "still processing" ticket refunds. This is just plain wrong, and it is beyond belief that people in here will still attack an individual and defend the organization in this ordeal...

Nothing I said can be construed as "defending the organization."

It seems to me that, since you have a contract with the Patriots organization to exchange money for tickets, the "right" thing to do in this case is for the Patriots to honor the terms of that contract. Have you looked at the contract?

The delay in paying you is only "plain wrong" if the Patriots are violating the contract, in which case you are entitled not only to prompt repayment but also to damages in terms of interest you have lost by not having the money.

 

[kmac14]

I believe folks had until March 31st to renew their season tickets and regardless if notification was provided in January the processing may not have taken place until after the 31st. Therefore I would think it would be reasonable for your brother to receive a refund from anywhere from 6-12 weeks from March 31st.