Their quality sucks.
They’re customer service sucks
They are a total monopoly.
They bought exclusive rights to all sports.
They bought Topps and the quality plunged while the prices soared.
Their prices also soared in all other areas, again while quality suffered.
I absolutely despise what they have done to sports merchandising.
They’re in bed with both the Unions and the Leagues so anyone in a position to call them out for their shady business practices just turns a blind eye.
But other than that, I highly recommend them.