Has anyone else run into problems with the Pats Pro Shop? In December 2006, my college student son bought an online gift certificate for me from the Pro Shop. I tried to use it this December 2007 and their website ordering form wouldn't take the gift certificate. There were 3 different ways of entering gift certificate numbers and I tried them all without any luck. I have called the Pro Shop and emailed the Pro Shop many,many times. No one returns a call or email. No one ever picks up the phone. The gift certificate was for $25 only. I'm not going to be poor without the $25, but it really sucks that they are ignoring basic customer service. Has anyone else run into similar problems? Any suggestions?