Welcome to PatsFans.com

Board Outage

Discussion in 'PatsFans.com - Patriots Fan Forum' started by Ian, Jul 11, 2008.

Thread Status:
Not open for further replies.
  1. Ian

    Ian Administrator Staff Member

    Joined:
    Mar 5, 2000
    Messages:
    5,342
    Likes Received:
    343
    Ratings:
    +496 / 4 / -2

    #34 Jersey

    I apologize for the outage. We were attempting to do a software upgrade, and ran into a software problem that caused us to have to shut the server down while we ran a restore after the back up completed. Technical support has resolved the issue and we're obviously back up and running, but I wanted to notify everyone as I'm sure you were wondering what happened. - Ian
     
  2. ScottieC

    ScottieC In the Starting Line-Up

    Joined:
    Feb 9, 2008
    Messages:
    3,025
    Likes Received:
    4
    Ratings:
    +6 / 0 / -0

    Thanks for the FYI, Ian.

    Glad the issue was resolved!! Good to be back.
     
  3. marty

    marty In the Starting Line-Up

    Joined:
    Oct 7, 2004
    Messages:
    2,484
    Likes Received:
    2
    Ratings:
    +2 / 0 / -0

    Thanks Ian. Was starting to have withdrawal from dropping blocks, bouncing balls, flying penguins and not to mention the golf club flamingo! My eyes won't be the same until camp starts!!!!!
     
  4. Va_Pats_Fan

    Va_Pats_Fan Rotational Player and Threatening Starter's Job

    Joined:
    Jun 24, 2006
    Messages:
    1,297
    Likes Received:
    46
    Ratings:
    +121 / 3 / -2

    #95 Jersey

    I hate it when that happens. Out back up is 800GB of data. Takes forever :)
     
  5. Fixit

    Fixit In the Starting Line-Up

    Joined:
    Oct 31, 2006
    Messages:
    4,887
    Likes Received:
    76
    Ratings:
    +331 / 3 / -3

    I want my money back.
     
  6. NEsince92

    NEsince92 Rookie

    Joined:
    Dec 29, 2007
    Messages:
    38
    Likes Received:
    0
    Ratings:
    +0 / 0 / -0

    I'm running a vB upgrade to 3.7.2 this weekend. Can you PM me some of the problems you encountered? I'm curious to know what I should look out for.

    Thanks!
     
  7. Ian

    Ian Administrator Staff Member

    Joined:
    Mar 5, 2000
    Messages:
    5,342
    Likes Received:
    343
    Ratings:
    +496 / 4 / -2

    #34 Jersey

    They were server software upgrades, unrelated to VB. We ended up having another issue after shutting it down. When they turned it back on and restarted it, it apparently caused a problem which caused them to have to replace the power supply, which is why we were down for the last hour.

    As for the VB upgrade, we still need to do that and it will be done this weekend with us as well. I'll let you know.

    Very frustrating day :mad:

    Ian
     
  8. BadMoFo

    BadMoFo Experienced Starter w/First Big Contract

    Joined:
    Apr 5, 2007
    Messages:
    5,837
    Likes Received:
    18
    Ratings:
    +38 / 2 / -1

    So, what happened?
     
  9. Keegs

    Keegs In the Starting Line-Up

    Joined:
    Apr 11, 2006
    Messages:
    4,935
    Likes Received:
    10
    Ratings:
    +12 / 0 / -0

    wait, so why did the board not work?

    im kidding
     
  10. Pats726

    Pats726 Veteran Starter w/Big Long Term Deal

    Joined:
    Sep 13, 2004
    Messages:
    9,800
    Likes Received:
    8
    Ratings:
    +8 / 0 / -0

    Well...at least the board is up and running...will the board be down this weekend OR only if there are more problems...just curious. Hopefully not, but if it's easier and quicker to do channges, software etc., pull the board down for a few hours..You do a great job!!! Thanks again for the update.
     
  11. blackglass3

    blackglass3 PatsFans.com Supporter PatsFans.com Supporter

    Joined:
    Nov 23, 2007
    Messages:
    4,846
    Likes Received:
    57
    Ratings:
    +129 / 1 / -1

    No Jersey Selected

    Worst day of work ever.
     
  12. ScottieC

    ScottieC In the Starting Line-Up

    Joined:
    Feb 9, 2008
    Messages:
    3,025
    Likes Received:
    4
    Ratings:
    +6 / 0 / -0

    Agreed. I got way to much done.

    I blame Ian.
     
  13. psychoPat

    psychoPat Role Player PatsFans.com Supporter

    Joined:
    Oct 12, 2006
    Messages:
    1,774
    Likes Received:
    1
    Ratings:
    +1 / 0 / -0

    Appreciate the explanation, Ian.

    Now the state police ought to put portable electric signs alongside
    all those highway mishaps we crawl by, gawking.
     
  14. blackglass3

    blackglass3 PatsFans.com Supporter PatsFans.com Supporter

    Joined:
    Nov 23, 2007
    Messages:
    4,846
    Likes Received:
    57
    Ratings:
    +129 / 1 / -1

    No Jersey Selected

    Yep. Now these people are going to expect me to get stuff done every day! :D
     
  15. NEsince92

    NEsince92 Rookie

    Joined:
    Dec 29, 2007
    Messages:
    38
    Likes Received:
    0
    Ratings:
    +0 / 0 / -0

    thanks for the reply Ian. I'll let you know how ours goes. We're currently running 3.6.9
     
  16. PATSNUTme

    PATSNUTme Paranoid Homer Moderator Staff Member PatsFans.com Supporter

    Joined:
    Aug 14, 2005
    Messages:
    14,642
    Likes Received:
    177
    Ratings:
    +458 / 4 / -1

    #75 Jersey

    I tried to get on earlier today but couldn't.I figured that no one wanted to see my brilliant post so I played 18 holes of golf instead.:cool:
     
  17. ScottieC

    ScottieC In the Starting Line-Up

    Joined:
    Feb 9, 2008
    Messages:
    3,025
    Likes Received:
    4
    Ratings:
    +6 / 0 / -0

    Well, I blame Ian for that as well. Ian, are you happy with yourself? ;)
     
  18. Ian

    Ian Administrator Staff Member

    Joined:
    Mar 5, 2000
    Messages:
    5,342
    Likes Received:
    343
    Ratings:
    +496 / 4 / -2

    #34 Jersey

    My day was just the opposite. I got very little done because I had to keep going back and forth with support tickets trying to narrow down the issue. Then it came up, and went down a couple of more times...so just when I thought we we were all set (which is when I sent the email) we weren't....very aggravating. It appears that what they replaced did the trick, as the datacenter says that all remaining memory and hardware checked out fine when they ran the last diagnostics, so hopefully we're all set. - Ian
     
  19. Ian

    Ian Administrator Staff Member

    Joined:
    Mar 5, 2000
    Messages:
    5,342
    Likes Received:
    343
    Ratings:
    +496 / 4 / -2

    #34 Jersey

    We experienced a hard drive failure last night, which required a complete hard drive replacement which involved reinstalling the OS onto the hard drive, and a complete data recovery. I've been told this was the real issue (which started yesterday), which is being completed. I expect glitches on and off for the next 90-minutes (it's 1:00pm ET currently), and then we should finally be good to go (for real this time). - Ian
     
    Last edited: Jul 12, 2008
  20. Patjew

    Patjew PatsFans.com Supporter PatsFans.com Supporter

    Joined:
    Dec 22, 2005
    Messages:
    9,731
    Likes Received:
    172
    Ratings:
    +498 / 2 / -1

    No Jersey Selected

    Thank you jeebus!

    And thank you Ian.
     
Thread Status:
Not open for further replies.

Share This Page

unset ($sidebar_block_show); ?>