Board Outage

Discussion in 'PatsFans.com - Patriots Fan Forum' started by Ian, Jul 11, 2008.

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  1. Ian

    Ian Administrator Staff Member

    #34 Jersey

    I apologize for the outage. We were attempting to do a software upgrade, and ran into a software problem that caused us to have to shut the server down while we ran a restore after the back up completed. Technical support has resolved the issue and we're obviously back up and running, but I wanted to notify everyone as I'm sure you were wondering what happened. - Ian
     
  2. ScottieC

    ScottieC In the Starting Line-Up

    Thanks for the FYI, Ian.

    Glad the issue was resolved!! Good to be back.
     
  3. marty

    marty In the Starting Line-Up

    Thanks Ian. Was starting to have withdrawal from dropping blocks, bouncing balls, flying penguins and not to mention the golf club flamingo! My eyes won't be the same until camp starts!!!!!
     
  4. Va_Pats_Fan

    Va_Pats_Fan Rotational Player and Threatening Starter's Job

    #95 Jersey

    I hate it when that happens. Out back up is 800GB of data. Takes forever :)
     
  5. Fixit

    Fixit Experienced Starter w/First Big Contract

    I want my money back.
     
  6. NEsince92

    NEsince92 Rookie

    I'm running a vB upgrade to 3.7.2 this weekend. Can you PM me some of the problems you encountered? I'm curious to know what I should look out for.

    Thanks!
     
  7. Ian

    Ian Administrator Staff Member

    #34 Jersey

    They were server software upgrades, unrelated to VB. We ended up having another issue after shutting it down. When they turned it back on and restarted it, it apparently caused a problem which caused them to have to replace the power supply, which is why we were down for the last hour.

    As for the VB upgrade, we still need to do that and it will be done this weekend with us as well. I'll let you know.

    Very frustrating day :mad:

    Ian
     
  8. BadMoFo

    BadMoFo Experienced Starter w/First Big Contract

    So, what happened?
     
  9. Keegs

    Keegs In the Starting Line-Up

    wait, so why did the board not work?

    im kidding
     
  10. Pats726

    Pats726 Veteran Starter w/Big Long Term Deal

    Well...at least the board is up and running...will the board be down this weekend OR only if there are more problems...just curious. Hopefully not, but if it's easier and quicker to do channges, software etc., pull the board down for a few hours..You do a great job!!! Thanks again for the update.
     
  11. blackglass3

    blackglass3 PatsFans.com Supporter PatsFans.com Supporter

    #11 Jersey

    Worst day of work ever.
     
  12. ScottieC

    ScottieC In the Starting Line-Up

    Agreed. I got way to much done.

    I blame Ian.
     
  13. psychoPat

    psychoPat Role Player PatsFans.com Supporter

    Appreciate the explanation, Ian.

    Now the state police ought to put portable electric signs alongside
    all those highway mishaps we crawl by, gawking.
     
  14. blackglass3

    blackglass3 PatsFans.com Supporter PatsFans.com Supporter

    #11 Jersey

    Yep. Now these people are going to expect me to get stuff done every day! :D
     
  15. NEsince92

    NEsince92 Rookie

    thanks for the reply Ian. I'll let you know how ours goes. We're currently running 3.6.9
     
  16. PATSNUTme

    PATSNUTme Paranoid Homer Moderator Staff Member PatsFans.com Supporter

    #75 Jersey

    I tried to get on earlier today but couldn't.I figured that no one wanted to see my brilliant post so I played 18 holes of golf instead.:cool:
     
  17. ScottieC

    ScottieC In the Starting Line-Up

    Well, I blame Ian for that as well. Ian, are you happy with yourself? ;)
     
  18. Ian

    Ian Administrator Staff Member

    #34 Jersey

    My day was just the opposite. I got very little done because I had to keep going back and forth with support tickets trying to narrow down the issue. Then it came up, and went down a couple of more times...so just when I thought we we were all set (which is when I sent the email) we weren't....very aggravating. It appears that what they replaced did the trick, as the datacenter says that all remaining memory and hardware checked out fine when they ran the last diagnostics, so hopefully we're all set. - Ian
     
  19. Ian

    Ian Administrator Staff Member

    #34 Jersey

    We experienced a hard drive failure last night, which required a complete hard drive replacement which involved reinstalling the OS onto the hard drive, and a complete data recovery. I've been told this was the real issue (which started yesterday), which is being completed. I expect glitches on and off for the next 90-minutes (it's 1:00pm ET currently), and then we should finally be good to go (for real this time). - Ian
     
    Last edited: Jul 12, 2008
  20. Patjew

    Patjew PatsFans.com Supporter PatsFans.com Supporter

    No Jersey Selected

    Thank you jeebus!

    And thank you Ian.
     
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