I'm not a fan of seeing her treatment of someone whose job is probably miserable as it is with angry people coming in all day to essentially bail their cars out of jail...she went way too far and did a great job of making everyone absolutely dislike her. I had no idea who she was until now and now I'm definitely not a fan, especially since the woman at the counter had zero to do with how her car got there. So that was completely out of line and deplorable.
But I also agree, penalizing someone for what they do off the clock is ridiculous. As I said, I obviously don't condone her behavior, but it's an interesting angle to think about and it makes you wonder where the line really ends.
