Public hypocrisy and the shameful PR stunt

[PatsFans.com Article]

Public hypocrisy and the shameful PR stunt
By: John Morgan

Why is the public outside of New England think the publicity stunt was just good-natured fun? Would they think the same had a Boston-based company done something similar to Billy Cundiff, or to Kyle Williams?...

CLICK HERE TO READ THIS STORY​

 

[Jlaff]

CEO Mailbox was full but I did deliver a nice "GFY" to the main line.

Actually felt kinda bad after.. wasn't the employee's fault. But message delivered all the same. Tying up their customer service agents seems fair.

 

[Aldogg]

CEO Mailbox was full but I did deliver a nice "GFY" to the main line.

Actually felt kinda bad after.. wasn't the employee's fault. But message delivered all the same. Tying up their customer service agents seems fair.

Actually, going after a customer service agent isn't fair. Going after the CEO or better yet, the people in marketing who thought this was a good idea is fair game, but the customer service people had no idea this was even happening, are the lowest point in the food chain in the company, and probably already deal with a bunch of things at work without dealing with the wrath of this idiotic stunt. As somebody who has worked customer service and in a call center, I know how it is to be yelled at for the things corporate does, and all these guys are doing is trying to collect a check, customer service to me is the last place to blame in this company for this.

 

[Jlaff]

Actually, going after a customer service agent isn't fair. Going after the CEO or better yet, the people in marketing who thought this was a good idea is fair game, but the customer service people had no idea this was even happening, are the lowest point in the food chain in the company, and probably already deal with a bunch of things at work without dealing with the wrath of this idiotic stunt. As somebody who has worked customer service and in a call center, I know how it is to be yelled at for the things corporate does, and all these guys are doing is trying to collect a check, customer service to me is the last place to blame in this company for this.

In my defense I did it in a very monotone, friendly voice. But I do think tying up their call center would hurt business.

 

[jcdavey]

Public hypocrisy and the shameful PR stunt
By: John Morgan

Why is the public outside of New England think the publicity stunt was just good-natured fun? Would they think the same had a Boston-based company done something similar to Billy Cundiff, or to Kyle Williams?...

CLICK HERE TO READ THIS STORY​

i would have lol

 

[eom]

I don't think butterfingers would work for cundiff.

maybe a pile of hershey's misses.

 

[PatsFanSince74]

That's the first I heard of Butterfinger-gate, but I think the reaction in the attached article is a little sanctimonious.

The difference between pranking Wes Welker and the Pats and pranking Cundiff or Williams is that Welker and the Pats have played on the big stage long enough to be considered big boys who can take it.

Cundiff and Williams were relatively unknown until their goofs. So, going after them like that is not too classy.

But, thanks for the 411. I'll take Butterfingers off any future shopping lists just to make a point of my own. I assume that the people who make the candy are big boys too and can take it that we boycott them...permanently.

Remember: Don't waste your energy getting mad or outraged. Just get ******* even!