What was the issue? - Page 4 - New England Patriots Forums

Uncle Rico · 01-13-2013, 08:40 PM

Quote:

Originally Posted by Ian

My daughter had an indoor track meet today that they scheduled for 6:00pm, so I had to bring her down at 5pm and then follow the bus over to the meet and just got back in a little while ago. My wife came down with the same flu that I had only she had it worse - so I had to step in and help out because she's been in bed all weekend.

I left a little before 5pm and I had requested to have the board monitored during that time but it seems that didn't happen because I guess I put the request in too late. So not only did I miss the game, I also found out the site was down for the duration of it

Needless to say I apologize to everyone in here because from what I've seen/heard so far it was quite a game. As I said I just got back, and I'll have an update in a bit once I figure out what the issue was.

very impressive that you do what it takes to keep this board up and running AND still keep your priorities straight. Thanks Ian!

gtfanboy · 01-13-2013, 08:43 PM

Quote:

Originally Posted by Uncle Rico

very impressive that you do what it takes to keep this board up and running AND still keep your priorities straight. Thanks Ian!

Yep..............+1

Bella*chick · 01-13-2013, 08:45 PM

I don't know anything about servers, etc. but the only thing I can offer is whatever server ExtremeSkins uses is probably pretty good. They have gamethreads that are over 100 pages in the first quarter and thousands and thousands of members on at any time and their server never crashes that I have seen.

**Ian** · 01-13-2013, 08:47 PM

It came back up and I saw the timestamp and I couldn't believe it. I expected an issue potentially after the game was over, but not five minutes after I left here.

We've had 3 outages this season. On one we were down about 10-minutes, and about 25 on the second because I couldn't correct it from where I was and had to wait for a datacenter reboot. This last one was the longest since I wasn't here.

Last season we had the same number, but two were quick blips with the only real long one being just after the Super Bowl loss. During the second one this year I had a hardware evaluation done based on the load that caused the main server to freeze and we determined that the dual hard drives we have need to be upgraded and replaced to increase the speed of the I/O requests. The cost was considerable compared to what I currently spend (it would be an additional $700+ per year - as I said, it's pretty expensive) and considering how well that things have gone since the switch, I was trying to get through the season without having to do it since during the offseason there's never an issue. Not to mention another big reason being that it would require a lot of downtime (as in hours) to take out the drives and transfer the data before re-installing the new ones.

Needless to say I'll have a discussion with them this week to see what I can come up with to prevent it from happening again. But I'm extremely sorry to everyone affected. Normally I'm here to keep an eye on things and stop it before it occurs - and obviously tonight was a big letdown

Danger Zone · 01-13-2013, 08:48 PM

Quote:

Originally Posted by Ian

My daughter had an indoor track meet today that they scheduled for 6:00pm, so I had to bring her down at 5pm and then follow the bus over to the meet and just got back in a little while ago. My wife came down with the same flu that I had only she had it worse - so I had to step in and help out because she's been in bed all weekend.

I left a little before 5pm and I had requested to have the board monitored during that time but it seems that didn't happen because I guess I put the request in too late. So not only did I miss the game, I also found out the site was down for the duration of it

Needless to say I apologize to everyone in here because from what I've seen/heard so far it was quite a game. As I said I just got back, and I'll have an update in a bit once I figure out what the issue was.

If you find out it was a DOS attack from some Jets-fan hackers and need some scary muscle to put a beat down on em.. let me know.

.. though by "scary muscle" I really mean "someone to make snarkily-witty Mercutio-like commentary about our New Jersian foes from behind the scary muscle"...

Either way...count me in! At the very least Ill bring the beer and baseball bats..

Big-T · 01-13-2013, 08:52 PM

Quote:

Originally Posted by Danger Zone

If you find out it was a DOS attack

That was my first thought when the site wouldn't load, is it being DDOS'd.

It hasn't been down like that since the days of "live thread" was used.

Although like it has been posted earlier - at some points in the game it was a blessing in disguise this place was down!

**Ian** · 01-13-2013, 08:53 PM

Quote:

Originally Posted by Bella*chick

I don't know anything about servers, etc. but the only thing I can offer is whatever server ExtremeSkins uses is probably pretty good. They have gamethreads that are over 100 pages in the first quarter and thousands and thousands of members on at any time and their server never crashes that I have seen.

That's the Redskins official forum so I'm sure their hardware is great. Daniel Snyder has big pockets

***blackglass3*** · 01-13-2013, 08:54 PM

Ian, please stop apologizing. Thanks for all you do. Any chance we can help out with more than the Membership Fees?

**Ian** · 01-13-2013, 08:57 PM

Quote:

Originally Posted by Big-T

That was my first thought when the site wouldn't load, is it being DDOS'd.

It hasn't been down like that since the days of "live thread" was used.

Although like it has been posted earlier - at some points in the game it was a blessing in disguise this place was down!

Everyone hitting F5 on the game thread is similar, which is why I shut the "Live thread" down because it basically compounded the problem. I was online with the hosting company during a peak load before I changed configurations and we found when I disabled that plugin the load dropped 3x. There are safeguards in place to prevent it but if you're not there during a peak time when the load is really unbalanced, it's tough to catch it before you get locked out of the panel and then need to reboot.

JMarr · 01-13-2013, 08:57 PM

Quote:

Originally Posted by Silver,Blue&Red

OMG.!! I pride myself on not blaming the refs, but WOW, that was way out of control.

Refs were in the bag to at least keep it close. Never seen it so obvious. The league needs to look into it.