Board Outage - New England Patriots Forums

**Ian** · 07-11-2008, 12:35 PM

I apologize for the outage. We were attempting to do a software upgrade, and ran into a software problem that caused us to have to shut the server down while we ran a restore after the back up completed. Technical support has resolved the issue and we're obviously back up and running, but I wanted to notify everyone as I'm sure you were wondering what happened. - Ian

ScottieC · 07-11-2008, 12:39 PM

Quote:

Originally Posted by Ian

I apologize for the outage. We were attempting to do a software upgrade, and ran into a software problem that caused us to have to shut the server down while we ran a restore after the back up completed. Technical support has resolved the issue and we're obviously back up and running, but I wanted to notify everyone as I'm sure you were wondering what happened. - Ian

Thanks for the FYI, Ian.

Glad the issue was resolved!! Good to be back.

PatsChick87 · 07-11-2008, 12:41 PM

Thanks Ian. Was starting to have withdrawal from dropping blocks, bouncing balls, flying penguins and not to mention the golf club flamingo! My eyes won't be the same until camp starts!!!!!

Va_Pats_Fan · 07-11-2008, 12:53 PM

Quote:

Originally Posted by Ian

I apologize for the outage. We were attempting to do a software upgrade, and ran into a software problem that caused us to have to shut the server down while we ran a restore after the back up completed. Technical support has resolved the issue and we're obviously back up and running, but I wanted to notify everyone as I'm sure you were wondering what happened. - Ian

I hate it when that happens. Out back up is 800GB of data. Takes forever

Fixit · 07-11-2008, 02:56 PM

I want my money back.

NEsince92 · 07-11-2008, 03:17 PM

I'm running a vB upgrade to 3.7.2 this weekend. Can you PM me some of the problems you encountered? I'm curious to know what I should look out for.

Thanks!

**Ian** · 07-11-2008, 04:10 PM

They were server software upgrades, unrelated to VB. We ended up having another issue after shutting it down. When they turned it back on and restarted it, it apparently caused a problem which caused them to have to replace the power supply, which is why we were down for the last hour.

As for the VB upgrade, we still need to do that and it will be done this weekend with us as well. I'll let you know.

Very frustrating day

Ian

BadMoFo · 07-11-2008, 04:16 PM

So, what happened?

Keegs · 07-11-2008, 04:18 PM

wait, so why did the board not work?

im kidding

Pats726 · 07-11-2008, 04:18 PM

Well...at least the board is up and running...will the board be down this weekend OR only if there are more problems...just curious. Hopefully not, but if it's easier and quicker to do channges, software etc., pull the board down for a few hours..You do a great job!!! Thanks again for the update.